Please note: this is the Frog Test site.   Orders placed on this site will not be received but payment may still be taken.
Please use the live Frog website at to place orders.

Contact Frog

Contact details
+44 1784 557300 (for customer services) (for trade queries) (for payments) (for technical queries) (for press queries) (North America Customer Services)

Our offices -Frog Bikes Ltd, Unit 7-9 Silwood Business Centre, Buckhurst Road, Ascot. SL5 7PW, United Kingdom. 
This is not our returns address - please contact us if you would like to discuss a return.

If you have a complaint, please do telephone our Customer Services team on +44 1784 557300 or email us at and we will do our best to resolve any issue that you have. If you are a consumer and the matter cannot be resolved between us through our internal channels, you may wish to consider resolving the dispute using the EU's Online Dispute Resolution Platform at